Terms & Conditions
Terms & Conditions
Please read these Terms and Conditions carefully
Introduction
- This website is owned and operated by Peppi Gel Holdings, LLC DBA Peppi Gel (“Seller”). By using this website, or any website affiliated with www.peppigel.com (collectively “the website”), you are agreeing that you have read and understand these terms and conditions and use of Peppi Gel content, products, and/or services constitutes your agreement to the terms of this page and anything linked within the page.
- These terms shall be governed by the law of State of Virginia.
- Terms and conditions may change at any time. It is important that you read these terms and conditions each time you visit our site.
- All content including but not limited to videos, pictures, graphic designs, text or anything else that could be displayed on the website is owned or licensed by Peppi Gel or its affiliates. Any use without written permission is strictly prohibited.
- All logos, products, product names, or any other intellectual property contained on the website are the sole property or licensed to Peppi Gel. Any use without written permission is strictly prohibited.
Product Use Disclaimers:
The shelf life of our products may vary between 6 months to one year. Products typically last up to 3 weeks or longer after application however not all users will experience the same outcomes. Things like application issues, nail characteristics, over exposure to UV light, washing hands often, and physical contact with hard surfaces can all shorten the time that the products will last after application.
Please Note: Always test before using for the first time. Reactions to our products are rare but may happen. Please test our products in small quantities to check against allergic or other adverse reactions. These products were designed to be used by adult persons and should never be used on animals or small children.
Products should be used in a well ventilated area and over a protective covering. This step is very important to protect you and any furniture and clothing. Please open your package in an area so that if contents have been damaged in shipping, they will not harm you or your clothing, fabrics, furniture, etc. Products may stain clothing, carpets, and other furniture. Peppi Gel will not be responsible for damages by users due to spillage for any reason. Some liquids react like glue. Do not try to open a bottle where the lid appears to be stuck for any reason. Forcing any container open, regardless of product, may cause injury or damages. Peppi Gel is not responsible for any injury or damages resulting from any and all scenarios described on this page or anything resulting out of a chain of events described on this page including but not limited to stains, allergic reactions, reactions to chemicals, cuts, or any other injuries.
You agree that Peppi Gel cannot be held responsible for any injury, accident, or death resulting in the misuse of any products, even if the misuse is foreseeable. The purchaser takes full responsibility under the law. The items we sell should be kept out of reach of children as they may contain small parts/components and are made of chemicals that should be used by adults only.
Peppi Gel will not be held responsible in the event of the misuse of these products or for any adverse or unwanted results. A full list of ingredients can be provided upon request if not already available on the products or website. All polishes, gels, and liquids are sold by volume (ml). Dip powders are sold by weight (oz.). Appearances may vary from images on the website or from one production run to the next. This means that every jar may not necessarily look 'full' in the bottle due to settling during packaging or shipping.
Some staining of linen/clothes etc. may occur due to pigments that are used in these polishes and dips but may be removed by normal washing. Unfortunately, not all stains can be removed and staining of sinks/baths, linen/clothes, carpets, skin/hair etc. can also occur. Peppi Gel will not be held responsible for any items stained by these polishes and dips. Ingredients may change. A current list of ingredients can be provided upon request.
Packaging and Product appearance:
Results from products may vary. Peppi Gel posts, videos, and pictures of products on the website and social media platforms may appear differently depending on the end user’s application. Colors, intensity, saturation, and how vibrant they appear will depend on characteristics of the user’s nail as well as the amounts of powder and liquids used during application.
Packaging may vary depending on when and how promotional material was produced. While we try to keep with expectations, supply shortages may slightly alter packaging from marketing material. Peppi Gel also reserves the right to substitute sizes to equal the amount ordered or to give a greater amount if the product is out of stock in the size ordered by the customer.
Promotions and Giveaways:
Peppi Gel will have sales, promotions, and giveaways throughout the year. Any promotions or giveaways will be one per customer per account unless otherwise stated in marketing material. For promotions and giveaways, Peppi Gel reserves the right to limit these items to one account per household. Any violation of these terms will void any promotion, give away, or contest win at the sole discretion of Peppi Gel and their affiliates. Any promotional “wins” or free items given will be while supplies last. If a customer has to redeem their “win” and supplies are out, the “win” is void at Peppi Gel’s sole discretion.
Gift cards, subscriptions, and other non-shippable services are excluded from spend amounts on orders for this promotion.
Website Use, Communication, Reviews, and Statements:
You agree that all any notice required by law shall be satisfied if communicated through electronic means.
Any information posted by customers about Peppi Gel including any Guides, Information, Descriptions, Reviews, Hints or Tips even if posted on Peppi Gel owned sites or social media platforms is not official Peppi Gel material. As such, you agree that Peppi Gel will not be held responsible for consumer generated content as to the accuracy or any harm this information may cause.
By accessing our website or sending information to Peppi Gel in any form (electronic access, phone call, paper correspondence, digital correspondence, etc.) you consent to receive communications from Peppi Gel for any legitimate business reason. We may communicate with you by any medium including but not limited to by e-mail, phone call, SMS or text messaging, or by posting notices, either on our website or social media.
You agree that by using any Peppi Gel website, including social media, that you agree that you have been granted a limited license to use Peppi Gel’s website and social media services. You agree that this license may be revoked without notice for any reason by Peppi Gel. You may make personal use of this site but shall not download (other than page caching) modify or make changes to any portion of Peppi Gel’s web site or socials, without the express written consent of Peppi Gel. The purposes of this license is for use of Peppi Gel services and products but in no way gives any permission to use any Peppi Gel information, products, services, etc. for personal gain including but not limited to any resale of Peppi Gel products, using code from Peppi Gel websites, or using any information or products from Peppi Gel for personal gain without the express written consent from Peppi Gel.
Product Liability:
While rare, some consumers may have an allergic reaction to some products. This can occur at any time, even with products previously used by the customer. We strongly recommend you always do a sensitivity test before using any item purchased from Peppi Gel even if you have used Peppi Gel products in the past. Please see the Skin Testing section below if you have further questions.
Should you have a problem with a product purchased from Peppi Gel please contact customer service at support@peppigel.com for assistance. Please do not discard any product and take pictures if necessary. Some Peppi Gel products have similar properties to glue or adhesives. If you have an issue where product packing is difficult to open, please do not force it open. Peppi Gel will not be held responsible for any injuries or damages sustained where a customer tries to force packaging open or if a customer spills a product onto furniture, clothing, hair, etc.
Other Liability Disclaimers:
AGE OF CONSENT
By placing an order the Buyer is confirming they are over the age of 16.
Where Goods may only be purchased by persons of a certain age, the Buyer is agreeing they are over this age limit when placing an order and that they are of the appropriate legal age to purchase the Goods. (Ex. If you live in an area that requires a buyer to be 18, by purchasing our products you agree that you are at least 18).
If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice. Seller’s inaction does not constitute approval of Buyers activity.
WARRANTY
The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller or are reasonably similar due to slight variances in visual medium. Except where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer's purpose.
LIMITATION OF LIABILITY
Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods in question as purchased by the Buyer and the Seller shall under no circumstances be liable for any indirect, incidental, or consequential loss or damage whatsoever regardless of negligence or omission by Peppi Gel. You understand that if someone uses Peppi Gel products in your possession that you take full responsibility for directing them to the Peppi Gel website and to these Terms. If, for any reason, a claim arises out of a third-party use directed by you, you agree to indemnify Peppi Gel and all of its affiliates, partners, or any other person or organization doing business with Peppi Gel.
The Buyer must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from the Seller's website. The importation or exportation of the Goods to the Buyer may be prohibited by certain national laws and the Seller makes no representation and accepts no liability in respect of the export or import of the Goods.
The Seller shall have no liability to the buyer exceeding the price of the goods for any failure to deliver goods ordered or any delay in doing so.
The Seller shall have no liability exceeding the price of the goods for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
The Seller shall have no liability exceeding the price of the goods for any damage or defect to goods delivered that is caused by any action, inaction, or omission, negligent or otherwise.
Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller where required by law.
WAIVER
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
FORCE MAJEURE
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, government mandates, and the Seller shall be entitled to a reasonable extension of time for it to fulfil its obligations.
SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
CHANGES TO TERMS AND CONDITIONS
The Seller shall be entitled to alter these Terms and Conditions at any time. Any future contract between the Buyer and the Seller will be subject to any amendment to these Terms and Conditions prevailing at the time that future contract is entered into. This right to alter these Terms and Conditions shall not affect the Terms and Conditions accepted by the Buyer upon making any particular purchase.
ENTIRE AGREEMENT
These Terms and Conditions, together with the Seller's current Website prices, delivery details, contact details and privacy policy, set out the whole of the Contract.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of Maryland and the parties hereby submit to the non-exclusive jurisdiction of the Maryland courts.
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SKIN TESTING – DISCLAIMERS.
SKIN TESTING IS FOR YOUR SAFETY!!!
Skin testing is important to see how Peppi Gel reacts to you. A small test can determine if you will have an adverse reaction. This is better than finding out after you have done a full application.
By using Peppi Gel products, you do so at your own risk and are aware of the risks of using such products such as allergic reactions or chemical burns. You agree to take the proper precautions before opening and/or using Peppi Gel products including but not limited to using products in a well ventilated area, using products on a covered/protected surface, and using the products as they are intended.
Testing is vitally important prior to using any Peppi Gel products. This is due the potential risks associated with an active ingredient found in most polishes and dips, like Nitrocellulose, Formaldehyde, Toluene, DBP (Dibutyl Phthalate), Formaldehyde Resin, Camphor, Parabens, and TPHP (Triphenyl Phosphate). If you know that you may have a reaction to these ingredients, please DO NOT attempt to use our products. These ingredients have been proven to cause allergic reactions to hypersensitive individuals, causing very uncomfortable symptoms such as blistering of the skin, infection and soft tissue swelling.
What does it mean to be hypersensitive?
Hypersensitivity is an overreaction of the immune system. Each person has a different sensitivity or tolerance to everything that they put on or into their bodies. Different factors such as skin type (dry/oily etc.), room temperature and temperature of the person’s hands all play a part in how Peppi Gel products work. This is why we suggest testing. It is for your safety.
If you feel any MAJOR discomfort during the process, however, please inform Peppi Gel IMMEDIATELY.